Help using the website and visiting the shop.
Contact us if you need information in another format or want to discuss access before a visit.
We want people to be able to find a bike, get advice and contact the workshop in a way that works for them.
If the website is difficult to use
Call 0151 345 8358 or message the shop on WhatsApp. Tell us which page or task caused a problem and what would help. You do not need to share a diagnosis or medical information.
We can discuss product information and collection enquiries by phone or message. If you need a different format, tell us the information you are looking for and your preferred way to receive it.
Planning a visit
Contact us before travelling if you need details about the entrance, showroom access or assistance in the shop. We can discuss your requirements and what is possible before you arrive.
Reporting a problem
When reporting a website issue, the page address, device, browser and any assistive technology you use can help us understand it. Include only the details you are comfortable sharing.
See all contact options or find our address and opening hours.