{"id":3,"date":"2022-05-14T14:44:46","date_gmt":"2022-05-14T14:44:46","guid":{"rendered":"https:\/\/offtherockcycles.co.uk\/2\/?page_id=3"},"modified":"2022-05-25T16:53:57","modified_gmt":"2022-05-25T16:53:57","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/offtherockcycles.co.uk\/2\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"
\r\n

Off the Rock Cycles Ltd Privacy Notice<\/strong><\/h1>\r\n<\/header>\r\n
\r\n

How we use your information<\/h3>\r\n

This privacy notice tells you what to expect when we collect personal information.<\/p>\r\n

 <\/p>\r\n

Contacting Off the Rock Cycles Ltd via social media<\/h3>\r\n

If you send us a private or direct message via social media the message will be archived within the social media platform it was sent to unless you request its deletion. It will not be shared with any other organisations.<\/p>\r\n

 <\/p>\r\n

Contacting Off the Rock Cycles Ltd by telephone<\/h3>\r\n

When you call Off the Rock Cycles Ltd any personal data that you give us will be used to track customer interaction.<\/p>\r\n

 <\/p>\r\n

Contacting Off the Rock Cycles Ltd by email<\/h3>\r\n

Any email sent to us, including any attachments, may be monitored and used by us for reasons of security and to track customer interaction.\u00a0 Email monitoring or blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law.<\/p>\r\n<\/div>\r\n

 <\/p>\r\n

\r\n

Using our services<\/h3>\r\n

We offer various services to the public. We have to hold the details of the people who have requested these services in order to provide it. However, we only use these details to provide the service the person has requested and, if the person has opted in, to send other communication (such as information regarding our products and services). When people do subscribe to our mailing list, they can cancel their subscription at any time and are given an easy way of doing this.<\/p>\r\n

 <\/p>\r\n

CCTV Monitoring<\/h3>\r\n

We monitor our premises with CCTV for security reasons. Under GDPR, you have a right to access the footage we hold of you.<\/p>\r\n

 <\/p>\r\n

Lawful Basis & Retention periods<\/h3>\r\n

Off the Rock Cycles Ltd process data under the lawful basis of\u00a0Consent<\/strong>. We retain personal data for up to 7 years after your last interaction with us. We retain CCTV footage for 2 months, or until no longer required in the case of a prosecution arising, in which the footage is required as proof.<\/p>\r\n

 <\/p>\r\n

International Data<\/h3>\r\n

Where we conduct some of our business outside of the UK, the data we process is processed in the UK.<\/p>\r\n

 <\/p>\r\n

Your rights<\/h3>\r\n

Under GDPR, you have rights as an individual which you can exercise in relation to the information we hold about you.<\/p>\r\n

Specifically, you have\u00a0the following rights:<\/p>\r\n